Shipping & Delivery

  • Courier and shipping rates will be calculated on your order as you proceed through the checkout and enter your shipping details. 

  • Once we have received your payment, your order will be dispatched by close of business the following day.

  • Please note that this service is not available for international orders - pricing on request.

  • Please note that we are unable to deliver to PO Boxes.

  • Please choose your order carefully as we cannot make changes after it has been invoiced and dispatched.

PP&H - Postage, Processing and Handling Charge

 

South Island Standard: $6.50

North Island Standard: $6.50

Rural Area Nationwide: $11.90

Waiheke Island: $20.00

Great Barrier, Chatham, Stewart Islands: $30.00

* Please select the appropriate freight charge – orders cannot be dispatched until the correct charge is paid.

Estimated Delivery Times 

 

South Island orders are delivered within 1-3 working days of dispatch

North Island orders are delivered within  3-5 working days of dispatch

Rural and Waiheke Islands orders are delivered within 4-7 working days of dispatch.

Please note: Rural Delivery or remote locations will take longer, so please allow an additional 2 working days. Most customers will receive their order in 4 days, however it may take up to 7 days for courier company to transfer to their rural agent. 

Disclaimer:

  • You are responsible for the package once it has been delivered 

  • Goods that are signed for as 'received in good condition' cannot be claimed for if damaged

  • We are not responsible for weather related damage or delays

Contact Us

 

Email:    office@queenanne.co.nz

Phone:   0800 783 362

              +64 3 357 0085

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