Shipping & Delivery
Courier and shipping rates will be calculated on your order as you proceed through the checkout and enter your shipping details.
Once we have received your payment, your order will be dispatched by close of business the following day.
Please note that this service is not available for international orders - pricing on request.
Please note that we are unable to deliver to PO Boxes.
Please choose your order carefully as we cannot make changes after it has been invoiced and dispatched.
PP&H - Postage, Processing and Handling Charge
South Island Standard: $6.50
North Island Standard: $6.50
Rural Area Nationwide: $11.90
Waiheke Island: $20.00
Great Barrier, Chatham, Stewart Islands: $30.00
* Please select the appropriate freight charge – orders cannot be dispatched until the correct charge is paid.
Estimated Delivery Times
South Island orders are delivered within 1-3 working days of dispatch
North Island orders are delivered within 3-5 working days of dispatch
Rural and Waiheke Islands orders are delivered within 4-7 working days of dispatch.
Please note: Rural Delivery or remote locations will take longer, so please allow an additional 2 working days. Most customers will receive their order in 4 days, however it may take up to 7 days for courier company to transfer to their rural agent.
You are responsible for the package once it has been delivered
Goods that are signed for as 'received in good condition' cannot be claimed for if damaged
We are not responsible for weather related damage or delays